What is a crisis call?
Think of a crisis call as a regular session without the schedule. If your teen is going through a time where they need a little extra guidance, we will set up a session as soon as you all are ready – we work quickly, typically scheduling these sessions within 24 hours. Crisis calls are intended for non- life-threatening emergencies.
Can I cancel at any time?
We will happily issue refunds in the event that any party feels dissatisfied with the program or services offered as long as the request is made with 30 days of purchase on both of the packages. We also offer a 24 hour window for all session cancellations.
What ages/gender do you work with?
We work with both males, females, and gender neutral individuals that fall within the age range of 13 to 18 years old.
How do you keep parents involved in the process?
During each 45 minute session with your teen, we will take the last five minutes to write a recap of the session and our findings/discoveries together. You will then be notified of a new document uploaded in your WellnessHub login. We strive to ensure that you are constantly aware of the progress being made through open dialogue. We have found this approach also builds an unexpected level of trust between parent and teen.
